What is Nectar Desk?
Nectar Desk is one of the most affordable call center software in the cloud thal keeps client communication under single interface. It is a complete SaaS solution for handling inbound and outbound calls with reporting and analytics. The comprehensive platform will enhance your business capabilities by providing an absolute Call Center resolution that can be implemented within a short period of time after purchasing a phone number and allowing clients to customize their operators.
Nectar Desk Features
Nectar Desk combines multiple features in one software. With Nectar Desk, you get a chance to control all your omnichannel interactions on the fly. The call center software allows using SMS, ticketing, chat, email texts, and other communications on a whim. You can use the cloud-based ACD tools, auto-dialers, and IVR technologies to improve your call center’s outcomes.
The software provides VoIP services to call prospects from anywhere in the world with your caller ID localized to eliminate dropped calls. You can get assess the performance of your agents, including the virtual reps in real-time. Get to monitor and analyze their interactions with leads and step up when they need assistance.
Nectar Desk Call Center Software facilitates businesses to handle, manage, and report on every client interaction from all communication channels and give pleasant and reliable support. So, they will trust your organization, never turn down but recommend to their friend, relatives, and simply familiar people while you’ll enjoy the growth of new customers.
Nectar Desk has Facebook Business and WhatsApp integrations. You can handle Facebook messages, calls, live chat, and business texts from one single interface – no need to get lost in different tabs. There are hande Canned Responses — preset templates for your messages that save time and help you be more productive. It’s a convenient and simple way to communicate with your customers because you don’t have to compose an identical message for each customer. All you need to do is create a template and select it when creating a new message for your customer. By connecting WhatsApp to Nectar Desk, you will have access to a wide range of messaging capabilities and automation, as well as 24/7 phone, live chat, and email support. It’s possible to export the conversation history anytime and use a filter to find the required text. Filter by the required data and find all the necessary conversations in a few clicks.
The security of your Personal Information is strongly protected with Nectar Desk. They use all commercially reasonable efforts to store and maintain your Personal Information in a secure environment. They take technical, contractual, administrative, and physical security steps designed to protect Personal Information that you provide to us. They have implemented procedures designed to limit the dissemination of your Personal Information to only such designated staff as are reasonably necessary to carry out the stated purposes they have communicated to you.
Nectar Desk is HIPAA compliant and offers the most comprehensive set of company security certifications & standards. The software is committed to protecting customer data. They take the security of customers very seriously and strive to continuously improve it and follow the standards and best practices established by international security frameworks such as:
Nectar Desk pricing starts at $50.00 per agent, per month. There are several ways of payment:
- Billed Monthly;
- Bill for 3 Months (10% off);
- Bill for 6 Months (15% off);
- Bill for 12 Months (20% off).
Additionally, you can buy free minutes/SMS for North America and the United Kingdom. Nectar Desk offers also a free trial and a demo.
Our Experts Ready to Help You
Equipped with industry-relevant experience, Sales Nash is able to set five appointments on average per week, meeting our expectations. The collaborative team leads weekly meetings to deliver updates and share their progress. The team's efficiency and professionalism are its highlights.
This engagement led to a significant increase in leads and contracts, exceeding our business goals. Sales Nash demonstrated a seamless workflow through regular meetings, reporting, and effective communication. Their strategy in providing quality results was impressive.
Hiring SalesNash was a great decision for us. They are handling a very time-consuming part of our sales process, which is allowing our sales reps to focus on contacting clients and closing the sales.